Two weeks ago I was in Hartford on business. This was a very unusual occurrence for me, as I am Canadian and rarely travel through Connecticut. As a proud owner of two 2011 vintage Colts (Anniversary III and blued 70 Series) I had to do a mini pilgrimage to the old factory.
What can I say?... It was heart breaking! The blue dome is still beautiful, but the building is surrounded by rickety chainlink fence and looks like it's on the verge of being boarded up. SO SAD! I then went on line to see if the "modern" facility offers anything to the general public. I couldn't find anything, so I drove to the "new" facility to inquire first hand. I just wanted to buy a hat or a T-shirt, or something to commemorate the visit. Again nothing! The plant looks rundown, but to be fair, looks can be deceiving. I could find no one at the main "reception", so I called security, as advised by a sign. The gruff security guard said there was nothing there for visitors and no one assigned to answer questions. From my rental car I then phoned the toll free customer service number and was given the same response. When I pushed further, the agent said that the local museum might have some Colt stuff on display.
No wonder Colt has so much trouble staying in business! They have the most faithful customers in the industry, begging to spend money and time with them and they are virtually pushing the customers away! I still love my perfectly made Colts, but I'm sadly disappointed in the company.
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