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Thread: Exemplary Customer Service

  1. #1
    Join Date
    14th April 2017
    Posts
    1
    Posts liked by others
    1

    Exemplary Customer Service

    I have only dealt with Bob Reeves at NIGHTHAWK Custom, but he exemplifies what customer service should be. He is VERY good; no (defensive) questions asked. He just takes you seriously and gets whatever you need done! Thank you Bob! Great representative of NIGHTHAWK!

    I am surprised that other manufacturers have not taken him. He takes pride in his job.
    Likes (1) :
    ncviking (24th June 2017)


  2. #2
    Join Date
    19th October 2008
    Posts
    12
    Posts liked by others
    0
    Bob is the man.

    I sent emails over the weekend and have received responses within a few hours.

    My last 2 guns have been Nighthawks a T3 and a GRP in 38 Super and with his customer service, my next one(s) will probably be Nighthawks too.

    -Ray

  3. #3
    Join Date
    24th July 2005
    Posts
    349
    Posts liked by others
    5
    I had a really bad customer service experiance with Wilson Combat. They simple have too many people answering the phone.
    I call Nighthawk I talk to Bob. He is very knowledgeable and gets things done in short order.
    So Nighthawk is my go to company.

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