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Thread: First Rate Customer Service

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  1. #1
    Join Date
    18th January 2016
    Posts
    4
    Posts liked by others
    3

    First Rate Customer Service

    Had a fantastic customer service experience with Nighthawk. This company guarantees its firearms and the fact that I am not the original purchaser did not matter. I sent them a ten year old titanium Predator mentioned in another post that I just bought from a friend. I wanted a new front sight installed. They called and told me that while it wasn't true of my gun, some of the titanium guns had wear on the titanium frame rails from the movement of the steel slide. They sent the gun to Caspian, the original titanium casters, to have the rails coated so that the problem will not develop in my gun. No charge. The cost of installing a new sight was completely reasonable.

    Now that is taking care of the owners of Nighthawk guns. What a pleasure to deal with people who appreciate others who appreciate Nighthawks. I don't see me buying anything else in the future, and there are a number of Nighthawks that I lust after.

    Shawn and Bob get special notice. It was a pleasure.
    Likes (3) :
    John (4th April 2016), ncviking (4th April 2016), Old Zebra (6th April 2016)


  2. #2
    Join Date
    14th August 2011
    Location
    Arizona
    Posts
    248
    Posts liked by others
    39
    Always good to hear of a company giving first rate customer service. Thanks!

  3. #3
    Join Date
    14th May 2016
    Posts
    8
    Posts liked by others
    3
    I agree, they have always been the best to deal with!

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