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Thread: The ways of Kimber (Rant)

  1. #1
    Join Date
    9th March 2016
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    The ways of Kimber (Rant)

    Went to Academy Sports looking for a compact 1911 mag. They only had one left so I buy it. Its supposed to be a TacMag. I get it home and read the paperwork that was included and then throw the packaging away.
    Something about this deal keeps eating at me, so I do some research. Turns out that I don't have a TacMag, I have the cheaper Kimber magazine. So I call Kimber today to question the problem. They may have packaged the magazine wrong, but I suspect that someone may have switched them in the store.
    Kimber rep is very polite, but says sorry I can't help you at all. He says that if I had bought the mag directly from Kimber, they would just send out another magazine as a replacement. Next time do your ordering from us.
    Am I going to die or suffer greatly from this, NO I won't. But you would think a large corporation like Kimber would have went the extra step and maybe some Customer Service would have kicked in.
    Thank you for letting me vent.
    Rant over, Dennis

  2. #2
    Join Date
    8th August 2010
    Location
    North Carolina
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    You would think that would be the case.
    Beauty is skin deep but ugly goes right to the bone.

  3. #3
    Join Date
    30th November 2008
    Location
    Hitchins
    Posts
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    Dennis, I no you got taken, but think how many times a day that Rep you talked to gets told the same story. I would go to the store and (Rant).

  4. #4
    Join Date
    3rd December 2008
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    I received a Tac Pro from my wife for a Christmas present. Only came with one magazine, called Kimber assuming this was a mistake, was told by a lady that is common with high end guns, to only include one mag? As costs have to be cut somewhere? Any way she said she would be glad to sell me another for around $50! I told her I also owned a Les Baer TRS, which is a pretty high end 1911 and it came with three mags. and I would not be purchasing any mags from her, or anymore Kimbers. Her attitude put me off more then any thing, talked to me in a very condescending manner.

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