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Thread: Kudos for STI warranty and service

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  1. #1
    Join Date
    26th November 2005
    Posts
    144
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    Icon17 Kudos for STI warranty and service

    I ran into a small glitch on my STI Tactical 5.0. I contacted STI's warranty dept. explained my needs. They immediately sent me a return label. I sent my gun back expecting a long wait and no communication. I was emailed By Their warranty specialist, Richard, January 20th, he confirmed he had my pistol. YESTERDAY the 23rd, A loud knock on my door the UPS guy freezing his buns off had my pistol.

    Gun was fixed, completely cleaned and ready to go.

    Thanks STI, my $2000 paper weight is now back to it's awesome self, rockin and Rollin.

    Thanks to Rabbit , STI Rep, here on M1911.org for following up.

  2. #2
    STI_Rep Guest
      
    If you're happy, we're happy! Sorry you had the glitch to begin with, but very glad our warranty dept took care of you

  3. #3
    Join Date
    11th March 2012
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    59
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    It's the same story every time. Same plot line, different characters.



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