Originally Posted by
patriotic
Stop and think about it; Taurus has a lifetime warranty. You have a broken slide-stop and want Taurus to send you a replacement for free. OK what is to say that slide-stop they send you isn’t going into another 1911 made by someone else? Taurus has to protect themselves otherwise they will be providing free parts for anybody’s 1911. Restricted part means they have to know the broken part is one of theirs and not all parts have a serial number.
Your principal argument is reasonable, but it doesn't explain why a customer service rep would refuse to send a part arguing that a slide stop is not a customer-replaceable component. It's one thing to refuse to send a thumb safety, which might need fitting... even if fitting is a couple of swipes with a file, because if done wrong, the end result can be a pistol that fires when it shouldn't (or doesn't fire when it should). It's quite another to say that the customer can't be trusted to remove the part that has to be removed, to separate the slide from the frame; that simply tells us that the company rep doesn't know how the pistol works.
Too many people miss the silver lining because they're expecting gold.
M. Setter
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